THE GUIDE · FREQUENTLY ASKED QUESTIONS

FAQ

« Everything you wonder about AperoRoom — ice cubes, rooms, random draw, TV, security. »

🚪 Getting started with AperoRoom

Is it free to start?

Yes, completely free when you sign up: you get 20 free ice cubes (our virtual currency). No credit card required, no commitment, no subscription. You only pay if you want to top up your balance. See the packs →

How do I sign up?

30 seconds: email + password, or 1-click Google login. Pick your nickname, bio and theme. Your public profile can then be shared with a simple link — your friends see your stats, public playlists and host rating.

Do my friends have to sign up to join me?

To watch the live, no account needed: the invite link, the QR code or a TV via aperoroom.com/tv are enough. To propose videos, chat and toast, they need an account — free, 30 seconds.

🧊 Ice cubes (our currency)

What are ice cubes?

Our virtual currency — the game's fuel. You use them to open a room (cost depends on the capacity you pick) and to propose a video (1 ice cube per proposal). Without ice cubes, you can still join a room and watch.

How much do packs cost?

From €4.99, with tiered pricing: the bigger the pack, the cheaper each ice cube — and the big packs unlock perks (longer rooms, more guests, premium themes). No subscription, you pay per order. See all packs →

How do I pay?

Through Stripe (card, Apple Pay, Google Pay). Your ice cubes are credited instantly when the payment is confirmed. Your card is never stored with us — Stripe handles it.

Do ice cubes expire?

No, never. Your ice cubes stay in your account as long as it's active. Use them whenever you want, at your own pace.

🎵 Rooms & proposals

What exactly is the random draw?

Not a vote — a REAL random draw. Before each video ends, chance picks from the guests' proposals, and the winner plays in sync for everyone. Your niche track has the same odds as a hit — that's what makes the night surprising.

What if a video is too long?

The room creator can skip the video anytime from the control bar. And since the draw chains automatically when each video ends, there's never a dead moment.

Maximum capacity of a room?

You choose at creation: from 5 to 300 simultaneous guests, depending on your pack. The bigger the capacity, the more ice cubes the room costs to open (servers work harder 😉).

How do I get the live on a TV?

Open aperoroom.com/tv on any connected TV or a PC plugged into a screen, type the 6-digit code shown in the room, and the player goes big. You can also cast via Chromecast / Google TV from your phone.

🔒 Tech & security

Which devices does it work on?

Everywhere, no app to install: Chrome, Safari, Firefox, Edge — computer, tablet, smartphone. You propose and watch from whichever screen you want, and a TV joins in 10 seconds via aperoroom.com/tv.

What about YouTube rights?

100% legal: we use the official YouTube player, which handles synchronized playback between guests. You enjoy videos just like on YouTube.com, with the usual creator rules and monetization.

Is my data safe?

Yes: HTTPS everywhere, hashed passwords (bcrypt), no banking data stored with us (Stripe handles it). Google OAuth login if you prefer. See the legal notice →

Can I delete my account?

Yes, anytime from your profile. All your data is permanently erased (rooms, messages, remaining ice cubes). In line with GDPR, you can also request an export of your data.

Can I switch screens halfway through?

Yes, and you lose nothing. The room lives on the server: close your laptop, scan the QR code shown in the room with your phone — you land back on the same video, at the same second, with the chat and the proposals. You leave home, the apéro follows you.

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